Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of runtahq.com and the Runta runtime governance platform (collectively, the "Service") operated by Runta, Inc. ("the Company," "we," "us," or "our") (301 Howard Street, Suite 1100, San Francisco, CA 94105). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are accessing the Service on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to both you and that entity.

2. Use of the Service

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• You agree not to use the Service for unlawful purposes, to interfere with its operation, or to attempt to gain unauthorized access to Runta systems or customer data.
• You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.
• Platform teams accessing the Runta runtime governance API must use authentication credentials only for their authorized agent deployments and must not share credentials across organizational boundaries.

3. Intellectual Property

The Service, including all text, documentation, graphics, logos, code, and software, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access the Service for its intended purpose. Open-source components included in or distributed alongside the Service are governed by their respective licenses, which take precedence over these Terms for those components.

4. Customer Data and DPA

Runta processes agent execution traces, policy configurations, resource quota telemetry, egress enforcement logs, and audit trail data that you submit through the platform ("Customer Data") in order to provide the runtime governance service. You retain ownership of your Customer Data. We process it only as necessary to deliver the Service, to respond to your support requests, and to comply with legal obligations.

For customers whose use involves personal data subject to applicable privacy laws, a separate Data Processing Agreement ("DPA") governs the processing of that data. The DPA is incorporated into these Terms for customers who execute it and prevails over these Terms in the event of conflict with respect to personal data processing.

You are responsible for any content, data, or materials you submit through the Service (including via contact forms or email). You represent that you have all necessary rights to submit such content. You grant us a limited license to use, store, and process it as necessary to provide the Service and respond to your inquiry.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL MEET ALL REGULATORY OR COMPLIANCE REQUIREMENTS APPLICABLE TO YOUR SPECIFIC INDUSTRY OR DEPLOYMENT. CAPABILITY DESCRIPTIONS OF SANDBOX ISOLATION, EGRESS CONTROLS, AND AUDIT LOG PROPERTIES DESCRIBE FEATURES OF THE RUNTA RUNTIME; THEY ARE NOT COMPLIANCE CERTIFICATIONS OR GUARANTEES OF ANY PARTICULAR REGULATORY OUTCOME.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM OR (B) USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) data or agent logic you deploy through the Runta runtime that causes harm to a third party.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination will survive (including Sections 3, 4, 5, 6, 7, 9, and 10).

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in California, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

11. Contact